At Lewis & Proveaux Custom Builders, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us regarding our remodeling, home addition, ADU, or construction services.
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Property address
- Project details and service requests
- Information submitted through our contact forms
- Website usage information such as IP address, browser type, device information, and pages visited
How We Use Your Information
We use your information to:
- Respond to inquiries and estimate requests
- Schedule consultations
- Provide remodeling, ADU, and construction services
- Improve our website and customer experience
- Send updates regarding your project
- Respond to customer service requests
- Comply with legal obligations
We will never sell your personal information to third parties.
Cookies and Analytics
Staff sign-in uses secure session cookies provided by Clerk. If enabled, Vercel Web Analytics helps us understand traffic on public pages. Inquiry contents, staff workspace pages and search terms are excluded from application analytics.
You may disable cookies through your browser settings at any time.
Third-Party Services
Our website may contain links to third-party websites or use third-party services, including:
- Google Maps
- Clerk for staff authentication
- Vercel for website hosting and optional analytics
- Managed PostgreSQL hosting for inquiry storage
- Sentry for optional operational error monitoring
These third parties have their own privacy policies, and we are not responsible for their privacy practices.
Information Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While no online transmission or storage system is completely secure, we strive to use commercially reasonable methods to protect your information.
California Privacy Rights
If you are a California resident, you may have certain rights regarding your personal information under applicable California privacy laws, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information, subject to applicable exceptions
- Request information regarding how your data is used
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.
Contact Us
For privacy questions, corrections, or deletion requests, email our general inbox at contact@lewisandproveaux.com, Michael at michael@lewisandproveaux.com, or Robert at robert@lewisandproveaux.com. You can also call or text us.